Privacy Policy

At artmadeshop, we believe your trust is earned and cherished. We are committed to respecting and protecting your privacy every step of the way. This Privacy Policy explains how we collect, use, and protect your personal information, giving you the peace of mind to shop confidently with us.

Your Privacy, Our Responsibility: We value your privacy and will never sell, rent, or share your personal information with third parties. We promise to handle your data with the utmost care and respect.

1. The Information We Collect

To enhance your experience with us, we collect information when you interact with our website. Here’s what we may gather:

  • Personal & Contact Information: Your name, email address, shipping and billing addresses, and any other details you provide when placing an order or contacting our customer service team.

  • Transaction Information: Payment-related details, such as the name used for the payment, card type, and partial card number (we never store full card details).

  • Technical Data: Information such as your IP address, browser type, location, and device details when you visit our website, which helps us personalize and improve your browsing experience.

  • Marketing Preferences: Your choices regarding receiving promotional content, special offers, and product recommendations.

2. The Information You Share With Us

We love hearing from you! Whether you share product reviews, photos, feedback, or other content, we treat all of it with the utmost respect. Your shared information helps us enhance our products and services, ensuring you always have the best experience with us.

3. How We Use Your Information

We use the information you provide to offer you a smooth and personalized shopping experience, including:

  • Processing Orders: To fulfill your purchases, securely handle payments, and ensure timely delivery.

  • Providing Customer Support: To assist with any inquiries, concerns, or support you may need before, during, or after your purchase.

  • Sending Personalized Communication: To offer you tailored product recommendations and exclusive offers based on your preferences and shopping history.

  • Improving Our Website and Services: To analyze data and optimize the user experience, ensuring we meet and exceed your expectations.

4. Cookies and Tracking Technologies

To make your experience even better, we use cookies and similar technologies to remember your preferences, suggest relevant products, and streamline your browsing. This helps us offer you a tailored experience every time you visit our website.

You have full control over cookies and can manage or disable them through your browser settings. However, please note that some features of our site may not work as intended if cookies are disabled.

For those who prefer to opt out of Google Analytics, we offer a browser plugin: Google Analytics Opt-Out

5. Email and Text Notifications

By subscribing to our notifications, you’ll receive up to four emails or text messages per month, packed with exciting product releases, exclusive promotions, and offers just for you. This service is completely free, and you can unsubscribe at any time.

If you’d like to stop receiving messages, simply reach out to us at: [email protected]

6. Who We Share Your Data With

We take privacy seriously and share your personal information only with trusted partners who help us run our business efficiently, including:

  • Payment Processors and Delivery Services: To securely process payments and fulfill your orders.

  • Advertising and Analytics Partners: For example, Google, to help improve our website and present you with relevant ads.

  • Legal Authorities: In cases where required by law or to prevent fraud.

Rest assured, we will never sell or rent your personal data to anyone.

7. How We Protect Your Personal Information

Your privacy is a top priority for us. We employ the latest security technologies to safeguard your data, including:

  • SSL Encryption: To ensure that payment and personal information is transmitted securely.

  • PayPal Integration: Your financial details are securely handled by PayPal, so we never store sensitive payment information.

  • Secure Servers: To protect your data from unauthorized access.

While no system is entirely invulnerable, we’re constantly updating our security measures to stay one step ahead and keep your information safe.

8. Retention of Your Data

We only retain your personal information as long as needed to fulfill your orders and provide services. In some cases, we may keep certain data for legal purposes or fraud prevention, even after your account is closed.

9. Withdrawing Your Consent

You have the right to withdraw your consent for us to process your personal data at any time. However, please note that withdrawing consent may affect your ability to access certain features or services.

To update, review, or delete your data, simply contact us at: [email protected]

10. Accessing and Updating Your Information

We believe in full transparency. You have the right to access your personal data, update it, or request its deletion. For security purposes, we may ask you to verify your identity before processing your request.

To make any changes to your information, contact us at: [email protected]

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. Any updates will be posted on this page, and we’ll notify you via email if necessary. We encourage you to review this page regularly to stay informed of any changes.

If you have any questions or concerns about how we handle your personal information, feel free to contact us at: [email protected]